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      How can I get help with my order?

      You can contact us one of several ways:

      To help save time, include your order number. DO NOT include your order number in a tweet - only direct messages! Pictures and clear descriptions of your order needs will help us help you faster.

      I am a representative for another company and would like to discuss marketing or other business opportunities with you. How can I contact you?

      Thank you for your interest in PretendAgain! We are not accepting inquiries on marketing, distribution, or other partnerships at this time. Any unsolicited offers will not be responded to, sorry.  

      I received an order I didn't place, can I learn more about where it came from?

      Wow! Someone must really like you - you're so lucky! (And we're jealous!) We aren't able to discuss order details with anyone other than the purchaser, sorry. Please note this also includes being unable to confirm any details to any partners, family, spouses, friends, etc. 

      My order arrived damaged or is incorrect. What should I do?

      Email us or drop us a DM on Twitter right away! Please note, incorrect sizing is not something we can correct after you receive your order so double check before you check out.

      Where can I find cleaning and care directions for my PretendAgain toys?

      We've made a neato page with a list of each product and how to care for them. Check it out!

      Where can I learn about what is coming out next from PretendAgain?

      Check here:

      I have an idea for a product! Can I tell you?

      We’re always interested in general feedback for what types of products you would like to see next, but we cannot accept specific proposals for products. We are working on ways to get the community involved in helping choose category types, so check here later! You can always @GoPretendAgain on twitter and tell us what you hope to see. Who knows what may happen!

      Do you offer other services, such as babysitting?

      Nope, sorry. Only adult standing. But really, none of the above.

      Can I visit you at a physical location?

      Not at this time. Storefronts be expensive, yo!

      ¿Ofreces ayuda en Español?

      Si! Nuestro servicio al cliente en Español esta disponible a cualquier hora por e-mail: servicioalcliente@pretendagain.com.

      ★ Reviews

      Let Pretenders Speak For Us!

      60 reviews
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      Very adorable

      These fit so well!!!!

      Supper cute!!!

      These fit so well and are supper cute!!!

      Super cute design

      I love these undies. I’m slowly collecting more colors and this is the second pair I’ve bought. They stay vibrant even after several washes and are great to wear when I just wanna look big for whatever reason. The design covers the whole garment, even with a little accent strip between the legs. A+!

      Who needs pants when you’ve got fruit dragons on yer bum?

      These undies may be lime but they definitely won’t leave you sour! They are so soft and cute, I want to wear them all the time! They run larger than the toy boxers and have a nice wide cut in the crotch, so they’re actually perfect as a cover for my secret space pants!

      Basically, they’re the most comfortable undies ever so get you a pair PRONTO!!

      Great for adventures!

      More satisfying than an ice cream sandwich! This is such a fun backpack. I love this for my little adventures even if it’s just to go to the basement. The bag holds my laptop, diapers, everything I need. Very well made plus it’s got fun little details hidden in the design (you’ll have to find out yourself!). Definitely a great purchase!