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      How can I get help with my order?

      You can contact us one of several ways:

      To help save time, include your order number. DO NOT include your order number in a tweet - only direct messages! Pictures and clear descriptions of your order needs will help us help you faster.

      I am a representative for another company and would like to discuss marketing or other business opportunities with you. How can I contact you?

      Thank you for your interest in PretendAgain! We are not accepting inquiries on marketing, distribution, or other partnerships at this time. Any unsolicited offers will not be responded to, sorry.  

      I received an order I didn't place, can I learn more about where it came from?

      Wow! Someone must really like you - you're so lucky! (And we're jealous!) We aren't able to discuss order details with anyone other than the purchaser, sorry. Please note this also includes being unable to confirm any details to any partners, family, spouses, friends, etc. 

      My order arrived damaged or is incorrect. What should I do?

      Email us or drop us a DM on Twitter right away! Please note, incorrect sizing is not something we can correct after you receive your order so double check before you check out.

      Where can I find cleaning and care directions for my PretendAgain toys?

      We've made a neato page with a list of each product and how to care for them. Check it out!

      Where can I learn about what is coming out next from PretendAgain?

      Check here:

      I have an idea for a product! Can I tell you?

      We’re always interested in general feedback for what types of products you would like to see next, but we cannot accept specific proposals for products. We are working on ways to get the community involved in helping choose category types, so check here later! You can always @GoPretendAgain on twitter and tell us what you hope to see. Who knows what may happen!

      Do you offer other services, such as babysitting?

      Nope, sorry. Only adult standing. But really, none of the above.

      Can I visit you at a physical location?

      Not at this time. Storefronts be expensive, yo!

      ¿Ofreces ayuda en Español?

      Si! Nuestro servicio al cliente en Español esta disponible a cualquier hora por e-mail: servicioalcliente@pretendagain.com.

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      Welcome Newcomer
      ★ Reviews

      Let Pretenders Speak For Us!

      46 reviews
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      Bandana

      Usually don't write these but hey. Truthfully I initially got it to only wear at cons but it's so cozy that I'm actually wearing it around home. Great quality, really comfy, and LOVE the snaps with it. That was an amazing idea.

      Favorite mug

      Whether it’s my morning coffee or some warm milk before bed, this it my go-to mug. So cute and I don’t even own a sippy cup lol.

      Cute and comfy

      I love these! They're really cute and comfy and make me feel like a pup again. ^\\^

      So comfy!

      I love my new undies! They're cute, super comfortable, and help me feel small. I'm definitely going to be buying some more soon

      So Comfy

      I love the look and feel of the t-shirt. The design being from one of my favorite artists is also a plus.